Dispur Street
Assam, IN 781001
Address: 1639 Dispur Street, Guwahati, Assam, IN 781001.
Education: B.Tech in Information Technology from Assam Engineering College.
Experience: 7+ years in technical support and customer success management. Specializes in troubleshooting high-speed cloud environments and managing SLA-driven support teams for IT service providers.
Hobby: Digital illustration and volunteering for local tech literacy programs.
Certificates: ITIL Foundation Certified, Microsoft Certified: Azure Support Engineer, Zendesk Customer Service Professional.
Other Details: As the Head of Support, Ananya leads our 24/7 technical assistance team. She is responsible for ensuring that every NXTGNER client receives sub-second response times and expert resolution for their hosting and development inquiries.
